PLATINUM Premium Service


Why not save yourself the hassle of reordering and let us do the work for you?

Since dogs are very sensitive to a sudden change of food, you should always have an adequate supply of PLATINUM complete food at home, or take it with you on holiday.

So that you no longer have to think of your PLATINUM order and don't need to keep reordering, we automatically deliver your favourite products on time and at regular intervals to your doorstep or an address of your choice.

And our Premium-Service comes with the added bonus of saving money - for you will get a discount of 2 % on every delivery. Just let us know how much food you require and at what intervals.


The Premium-Service is completely free and does not bind you in any way or form. You can terminate, adjust or reschedule it at any time. Simply give us a call or send an e-mail.

You can order, alter or cancel our Premium-Service by This email address is being protected from spambots. You need JavaScript enabled to view it. or phone on our toll-free service number 0800 3 64 36 63 (within Germany) or from abroad +49 (0) 67 21 30 59 3-0.

The only requirement for enjoying the benefits of using our Premium-Service is the choice of "direct debit" as mode of payment. This will ensure an automatic processing and on-time delivery.